As of Feb 1, at 1pm – Va Power is replacing power to our call center. But have been told it could be another 6-8hr before power has been restored due to the winter storm. Support staff is checking voicemail from a remote location until we loose power to our phone system. You may also send email to techdesk @ widomaker.com and someone will reply as soon as possible. We do apologize for the inconvenience.
Update 2:45pm – Remote phone system is down do to power outage. Voicemail is still working. Please feel free to leave a message or send email to techdesk @ widomaker.com. Not sure how much longer voicemail will stay up on backups.
Update 6:30pm – Voicemail and phone system lost power. The only way to get a hold of us now is via email. We will keep this blog updated.
Update 7:30pm – Phones and power restored